@Paul said:
Could you please post an example of what you mean, ideally with a sequencer project to check?
You can also send it to support@vsl.co.at, there's always room for improvement, best with a positive attitude 😉.
Hi Paul,
I think we (and myself perfectly in line with others) are showing a pretty positive attitude, so to be very honest I didn't appreciate your remark.
- 1) I continuously buy your products, and publicly praise them when (quite often if not always) they are good.
- 2) I listed good and bad feedback, not stressing the issue alone
- 3) I was relying on the usually good reaction of your bug fixing team: e.g. the issues with the Synchron Pianos Player were not my fantasy, and were fixed the day after with 1.2.118
Now you ask for examples, and it's a pretty fair request, but the problem is so simple and so universal that you may check it yourself and save our time:
- just make a crescendo from 0 to 127 (e.g. a rolling octave in bass, whatever notes, or to be better several notes in different locations) with any of your pianos (or better with all of them) and compare output spectral changes and decibel of the Fazioli with the other pianos (or even better with real recordings, since you have the original samples to compare).
I can't believe that a grand concert piano as big as Fazioli is properly depicted into the actual patch, and I assume that your developers can make a slightly better programming of it.
The product is excellent, I really love it, and I even did some direct sound comparison with the available videos (from VSL but from others as well) of the real piano, and the timbre is so well captured: it really deserve fine tuning, in my very humble opinion.
(I'm a product manager as you are, and I know I don't have to teach you that is better a customer talking, and talking to you, than a customer disappearing in the silence, and perhaps sharing elsewhere his bad experience...)