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  4. 2 Problems with MIR: Venue view disappears (VE Pro) and RoomPack not found (Vst Plugin)

  • 2 Problems with MIR: Venue view disappears (VE Pro) and RoomPack not found (Vst Plugin)

    SandrewS
    SandrewS

    Hi all

    As stated in the thread title I have the following two problems:

     

    1) In VE Pro (Server), the venue view in the Vienna MIR PRO tab disappears whenever I toggle to a different tab (mixer or player view). All the controls in the MIR window are still visible and working, but the venue with all the channels placed in it are not visible (just the blueish grey background). This happens only when the MIR tab is anchored in the VE Pro window, not when I snap the MIR tab into it’s own window (everything works fine then). The problem can be solved temporarily – even when the tab is unsnapped – by closing the MIR tab and reopening it. The venue view will then display correctly until I switch to a different tab and back again.

     

    2) Altough the MIR instance in VE Pro finds my RoomPacks without any problem, the VST Plugin doesn’t. Upon Pressing the “Select Venue” button, the “No RoomPack Available” error message occurs. This is especially weird as the Settings for MIR inside and outside VE Pro are connected and the RoomPacks are found in the VE Pro instance.

     

     

    All my software is up to date and I’ve tried reinstalling the RoomPack, VE Pro and MIR to no avail.

    Thanks for any help.

    Sandrew
  • DietzD
    VSL Team
    DietzD

    Hi Sandrew, 

    I have no immediate input to handle the first issue, sorry to say so.

    The second one could simply be a question of Preference settings, though. AFAIR MIR Pro has individual settings for its plug-in version. Please check if the path to the RoomPacks is set correctly there, too.

    HTH.

    /Dietz - Vienna Symphonic Library
  • SandrewS
    SandrewS

    Thanks for the quick reply. 

    I've just double checked and both paths are identical (inside VE and in the VST plugin), with the one in VE working (separate from the venue view issue). I actually moved the RoomPack at one point and changed the location in the settings of the plugin, only to find that the location in the settings inside VE Pro had changed as well – that's why I assumed that they are linked. 
  • DietzD
    VSL Team
    DietzD

    I see. Your best option is to get in contact with support@vsl.co.at ASAP, VSL's support team will be able to sort out that issue swiftly. Make sure to include as many system-specific details as possible (OS, host application, version numbers etc. ... you know the drill :-) ...).

    Kind regards,

    /Dietz - Vienna Symphonic Library