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  4. [SOLVED] Instruments I installed cloudn't be displayed when I used Synchron player in DAW

  • [SOLVED] Instruments I installed cloudn't be displayed when I used Synchron player in DAW

    S
    S

    Hello I'm Sayano, I purchased Vienna Synchron-ized Special Edition 1.

    I installed Synchron Player via Vienna Assistant.

    Despite I can see my sound libraryies when I used Synchron Player with STAND ALONE mode, I cannot when I called it as DAW plugin.

    My environment infos are following:

    • Machine: Macbook Pro M1Pro
    • OS: MacOS Monterey 12.3
    • DAW: Logic Pro X 10.7.2 in Rosseta mode

    Additionaly, I installed sound libraries in external SSD Device. ( under /Volumes/<<device-name>>/sound_library/..)

    I'm glad to any help

    Thanks

    Image

    Image
  • PaulP
    VSL Team
    PaulP

    Hello Sayano, 

    Please follow these steps: 

    1) UNINSTALL the Synchron Player Software in your Vienna Assistant (right-click the product icon => Uninstall)

    2) Install the Synchron Player Software again with the Vienna Assistant. 

    Then it will work. 

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • S
    S
    last edited
    last edited

    Hi Paul,

    Thanks for your help

    I followed steps you suggested but anything didn't change😶

    I found I cannot rescan database speed from DAW. I can do in standalone mode.

    So I think Synchron cannot read SSD when used from DAW now.

    What should I do?

    Thanks,

    Sayano
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Sayano,

    That's strange. How is that drive formatted? And why is the Preload Size so big (that indicates a rather slow connection)?

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • S
    S

    Hi Paul,

     

    My SSD is formatted in APFS format so I tried reformatting to MacOS Journal format and reinstalled them,

    then it worked!!

    Thanks for your help.

     

    Regards,

    Sayano