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  4. Vienna Assistant: How do I reinstall the MIR Roompacks?

  • Vienna Assistant: How do I reinstall the MIR Roompacks?

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    I tried to uninstall the MIR Roompacks because they suddenly stopped working (the wet signal was not audible no matter which hall I chose), and the Vienna Assistant seems to think I still have the room packs installed, only allowing me the "repair" option.

    [url=https://imgbb.com/][img]https://i.ibb.co/Y0PSrRy/repair.png[/img][/url]

    When I try to repair, I get this message:

    [url=https://imgbb.com/][img]https://i.ibb.co/cbgXPc3/remove.png[/img][/url]

    Choosing the "remove" option does nothing, and selecting the folder where my room packs were previously installed yields this message:

    [url=https://imgbb.com/][img]https://i.ibb.co/nRK1Hxz/nolibrary.png[/img][/url]

    (The folder is completely empty, by the way)

    How can I reinstall the iLok version of the room packs?
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    S

    Update: I was able to bypass this issue by uninstalling and reinstalling Vienna Assistant, after which the program seemed to recognize the room packs were not installed, but still only gave me the "repair" option. I then logged out of my account and back on and was able to download the room packs thereafter.
  • DietzD
    VSL Team
    DietzD
    last edited
    last edited

    Hi and welcome, Symfonikev,

    good to hear that you could solve the issue yourself. Sorry for the bumpy ride, many things are very new to all of us after the transition to iLok-based copy protection.

    Kind regards,

    /Dietz - Vienna Symphonic Library