Hi Paul!
First of all, I hope that my statement did not come across as a rant. This was not my intention. If my wording was too harsh I apologize for that. I just wanted to give feedback.
Second, of course I still have faith in you and VSL. Otherwise I would not have asked if I have done an unnecessary investment, I would have stated it (and then probably would have ranted about it π)
Third, before losing confidence in you and your company I would phone in to clarify any problems. Talking to you in our native language or writing in a foreign language could make the big difference. Alternatively I board the β10erβ and then the β60erβ, you sure have a cafΓ© or a bar near you π
So, if the eLicenser server is running until the warranty of the ViennaKey, itβs all good for me. If not I believe we will find a solution of course. As said my statement was just meant to be a considerate feedback!
Regards
Martin