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  3. Synchron Series
  4. MISSION COMPLETED: Moving from eLicenser to iLok
  • C
    C
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    Oh !  I plug and unplug the elicenser several times because it was not detected - never had to do this with my iloks ...The elicenser is terminated good bye no regret 😊
    I updated to nexus 4 just to leave the elicenser no waiting for VSL (and probably buy the complete vocals)

    @musicman691 said:

    [quote=Charles-Zoltan de Leissègues;307610]

    Hi,
    I'm considering to buy the voice complete, but I have an apple silicon computer. 
    I had a long and bad experience with the elicenser, and it's no longer working on m1 (not sad)
    But I don't want to spend money on something I can't use until ...

    Any idea of the release of Ilok authorization ? (I guess this a question that all user in the forum are wondering)

    Won't the elicenser s/w run in Rosetta 2?

    If a dongle is wonky do this: shut down your computer then unplug and replugin the dongle and then start up the computer. Connections can go flaky with no apparent reason - humidity changes and such can cause connections to go flaky. Just had such an issue with my Vienna Key last week and what I wrote fixed the issue.

    [/quote]
  • F
    F

    What's the date that ilok would replace the e-licenser? Because I want to buy the new harp, but the situation now is quite awkward to me.
  • PaulP
    VSL Team
    PaulP

    Hi, 

    There is no date yet. But we will let you know as soon as everything is ready, via newsletter and in this thread. 

    We have made the ViennaKey super-cheap (13 EUR) and add a 20 EUR Voucher to compensate for the shipping costs... AND you will get a converted license for iLok as soon as the transition to iLok is ready. 

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M
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    @Paul said:

    Hi, 

    There is no date yet. But we will let you know as soon as everything is ready, via newsletter and in this thread. 

    We have made the ViennaKey super-cheap (13 EUR) and add a 20 EUR Voucher to compensate for the shipping costs... AND you will get a converted license for iLok as soon as the transition to iLok is ready. 

    Best, 
    Paul

    It's sad there's no date yet, even what quarter of the calendar year. Or even what year for that matter. There are people on the cusp of buying things and giving them an inexpensive dongle isn't a good solution. Vienna is probably losing customers over this delay.

    Better to get it right on launch though.

  • C
    C

    totally true.
  • J
    J
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    @Paul said:

    Hi, 

    There is no date yet. But we will let you know as soon as everything is ready, via newsletter and in this thread. 



    Like others have said, it's discouraging that there's no date or even estimated date for the transition to iLok. Especially because it's been stated that the VSL apps won't be ported to run natively on Apple Silicon until after the move to iLok. So all we know is the iLok move is uncertain and far-off, and the Apple Silicon move is doubly uncertain and far-off.
  • D
    D

    I think we can assume the transition to iLok will take place sometime after iLok is running native on Apple Silicon. I'm keeping an eye out for PACE to announce M1 compatibility before I begin clamoring in earnest for eLicensor-to-iLok timeline info.
  • BenB
    VSL Team
    BenB
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    @Dan Wool said:

    I think we can assume the transition to iLok will take place sometime after iLok is running native on Apple Silicon. I'm keeping an eye out for PACE to announce M1 compatibility before I begin clamoring in earnest for eLicensor-to-iLok timeline info.

    The transition to iLok will happen first.

    Ben@VSL | IT & Product Specialist
  • M
    M
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    @Dan Wool said:

    I think we can assume the transition to iLok will take place sometime after iLok is running native on Apple Silicon. I'm keeping an eye out for PACE to announce M1 compatibility before I begin clamoring in earnest for eLicensor-to-iLok timeline info.

    The transition to iLok will happen first.

    Good to hear. What would be good to hear is this: I know a lot of people have asked about a date for when the iLok transfer will happen and it's been said we'll be told about it here and via email but no date has been given. Not asking for an exact date but can you at least tell us if it will happen this year?
  • PaulP
    VSL Team
    PaulP

    Hi, 

    It will happen this year!

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M
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    @Paul said:

    Hi, 

    It will happen this year!

    Best,
    Paul

    Good to hear and thanks.
  • David B.D
    David B.D
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    @Paul said:

    Hi, 

    It will happen this year!

    Best,
    Paul

    Hi Paul, 

    Is there any possibility you will allow machine activation or is VSL firmly decided on cloud or key only? 

    God Bless,

    David

    F308, D-274, 280VC, Yamaha CFX, Bösendorfer Imperial, Vienna Imperial
  • PaulP
    VSL Team
    PaulP

    Hi David, 

    No machine activations for our regular products. 

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • T
    T
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    @Paul said:

    Hi, 

    It will happen this year!

    Best,
    Paul

    Hi, Paul,

    Can you give us a more precise timeframe? Perhaps 1st quarter, or 2nd?

     

    Cordially,

    Tunai
  • M
    M
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    @Paul said:

    Hi, 

    It will happen this year!

    Best,
    Paul

    Hi, Paul,
    Can you give us a more precise timeframe? Perhaps 1st quarter, or 2nd?

    Cordially,

    Tunai

    Count yourself lucky we at least got a sometime this year acknowledgement. If I had to take a further guess I'd say second half of the year.
  • T
    T
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    @musicman691 said:

    Count yourself lucky we at least got a sometime this year acknowledgement. If I had to take a further guess I'd say second half of the year.

    Let me poke the man unabashedly, my friend, lest he sees through the ruse.
  • M
    M
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    @musicman691 said:

    Count yourself lucky we at least got a sometime this year acknowledgement. If I had to take a further guess I'd say second half of the year.

    Let me poke the man unabashedly, my friend, lest he sees through the ruse.

    Poke Ben and Paul too much and they'll just tune us out and you don't want that to happen. Like I said we're lucky we got a ball park response; they could have just blown us off and used the old 'it'll be out when it's ready' and left things just as murky as before.
  • T
    T
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    @musicman691 said:

    Poke Ben and Paul too much and they'll just tune us out and you don't want that to happen. Like I said we're lucky we got a ball park response; they could have just blown us off and used the old 'it'll be out when it's ready' and left things just as murky as before.

    And you are certain of all that because?

    In any case, Paul or Ben won't "blown us off", that is not how VSL behaves. I'm certain we should get at least a courteous response, which is not worse than 'it'll be out when it's ready' which is the current deadline.

    As customers, we shouldn't be afraid of asking information about changes that affect the products we own.
  • PaulP
    VSL Team
    PaulP

    Hi everybody, 

    We cannot give you an exact date. 

    As soon as software is involved, unexpected things happen all the time. Especially in those final steps.

    We don't want to upset or disappoint you by promising something we cannot deliver in time, so we don't make promises. Instead we take the time that's necessary to provide you with what you can rightfully expect: A comfortable transition process from eLicenser to iLok. 

    Thanks for your understanding. 

    Best, 
    Paul 

    Paul Kopf Head of Product Marketing, Social Media and Support
  • holywillyH
    holywillyH
    Are there any new contents for exciting products when transition to ilok? As I remember from one of the posts.