It is my pleasure to announce that we’re starting to prepare the move to a new license management platform.
eLicenser has served us well during many years, but we’re also well aware of some limitations of the platform that we want to overcome for our customers and for us.
Thus we’re currently preparing the transition of all of our products to PACE’s iLok license management solution. This will take some time, but we’d like to let you know as early as possible that many new options in license handling will be available to our customers in the future, and that the entire process of purchasing and activating products will be streamlined and improved.
To make the entire migration as easy and hassle-free for our customers (and for us ;-), here are a few key facts we’d like to share that early in the process:
- FREE TRANSITION: Moving your licenses from the eLicenser to the iLok platform will be free of charge for you.
- CHOICE OF KEY OR CLOUD: You will be able to choose if you’d like to store your VSL licenses on the iLok hardware key or in the iLok Cloud without using a hardware key.
- COMPATIBILITY: Under the iLok system, you will still be able to open existing projects as long as the eLicenser is connected. Once the project has been saved again, the eLicenser will no longer be required.
- CONTINUED SERVICE: You’ll be able to continue to use the ViennaKey/eLicenser USB key as well as the eLicenser Control Center for as long as it is working on your computers’ operating systems. Your licenses are safe and perpetual. Steinberg will keep the eLicenser license server available as long as possible, so you’ll be able to move licenses between eLicenser USB keys and will receive replacement licenses in case of damage, theft or loss of your eLicenser key (for free if you have a valid Vienna Protection Plan) well beyond the time when the iLok system is already available to you.
For every registered product in your VSL account, you will receive an iLok license. You will NOT be asked to return or delete any of your existing licenses on the eLicenser.
We’ll be able to provide more information later this year. Before you ask, at this time we don’t know when exactly we’ll be able to start moving licenses to the iLok platform, but you’ll be the first to know as we move along in the process.
What’s more, we’re now offering ViennaKeys at a substantial discount, and we’ll include a free €20 voucher with every ViennaKey order in our web shop.
Best wishes from Vienna,