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  • USB eLicenser : what happens if the key breaks down ?

    Hi everybody,

    I recently own a beautiful Synchron piano (Steinway) and I will probably own the Bösendorfer Imperial.

    So, I'm wondering : what will happen to my eLicenser licenses if the key break down ? I precise that the key stay at home, but an electronic breakdown can happen. I specify that I have registered my key in my VSL account.

    Thanks for your answers.

    Enjoy music !

    FRED


  • last edited
    last edited

    This chart shows what will happen if your Vienna Key stops working, with and without the optional "protection plan"

    Vienna Key Faq


  • Hi, I understand. However, I was talking about the USB e-Licenser, not Vienna Key : are there any differences between them about the backup of the licenses ? Thanks for any answers. FRED.

  • USB eLicenser = ViennaKey

    It's the same system, the ViennaKey has different packaging, but it's the exact same eLicenser from Steinberg.


    Ben@VSL | IT & Product Specialist
  • Amazon offers the Original and the Limited Edition eLicenser keys. What's the difference?


    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • I don't know that there a limited edition exists. I would save the money and buy a regular eLicenser / ViennaKey, whatever is cheaper/easier to get for you.


    Ben@VSL | IT & Product Specialist