Vienna Symphonic Library Forum
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  • problems with registration

    Hi.I have problems with the registration of Overdrive (Horizon series) because when I try to register it in the User's area for Halion, a message says that the serial number has been registered for another user,probably because some days before I've tried to register the library,but I give up because when I wrote the ID appeared a message that said that ID was wrong...I hope you can help me,and meanwhile,I thank you for your attention.

  • Hi and welcome windir,

    the fastest way to solve your problems is to contact our support@vsl.co.at with a detailed description of what happened and your name. You have registered 5 times under the same name, that´s what confuses the system, and that´s also why you couldn´t register your product.

    But everything´s gonna be alright!

    All the best,

    Paul Steinbauer
    Vienna Symphonic Library

    Paul Kopf Head of Product Marketing, Social Media and Support
  • Hello Paul,thank you for your interest.I'm in contact with Christian hoping to find a solution to my problems.Bye and thanks again!