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  • VEP 7 crashes deleting a channel


    I've the problem, that Ensemble Pro 7 crashes, when I delete a channel.  My Environment is :

    Windows 10
    Cubase 10

    My Windows Event Logger gives me the following details (sorry, this is a table, pasted from the eventmanager):


    Vienna Ensemble Pro.exe

          C:\Program Files\Vienna Ensemble Pro\Vienna Ensemble Pro.exe

  • last edited
    last edited

    HI sinswolf,

    Please use the latest version of Vienna Ensemble PRO, and you can always send crash reports to, best as text files, for easier management.

    In this case, it looks like MSVCR120.DLL is missing, this might help:


    Paul Kopf Product Manager VSL
  • Hi Paul,

    I run the latest version of Ensmble Pro 7.0.789 on my PC

    In the internet I found a newer MSVCR120.dll in c:\windows\system32 and changed it with the current one (from 2013). After substituting the lite different MSVCR120.dll I could delete the channel in Ensemble Pro 7 . But starting my DAW Cubase I've got an error message

    Fatal error - c:\Program Files\Steinberg\Vstplugins\play_VST_x64.dll could not be loaded.....

    Error Details: DLL MSVCR120.dll cannot be loaded.

    Fortunately I didn't delete the old MSVCR120.dll. So I restored the old one and Cubase runs with vst_play_x64 which will be used by EastWest. I look for the newest version of the EW player

    What MSCRV120.dll do you use? and can you send me this ? In the attachment you'll find a screenshot of the error message!


  • It is not a good idea to replace this dll with some other. The dll is from the Microsoft Visual C++ Redistributable Package, so you should dowload and install that instead. The number 120 is the version, burt at the moment I dont know which version will match. I think 2012, but I am not sure.

    Ben@VSL | IT & Product Specialist