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  4. 3 VEPs become one

  • 3 VEPs become one

    T
    T

    Hello,

    Ever since my original VEP 4 purchase I had three licenses of the software. All three have been upgraded to 5 and then 6. Apprently VEP 7 changes the licensing scheme and after buying the upgrade at the special price I only received one license. I do not need the two others immediately, but I sometimes switch computers and two are a "nice to have" option which saves me the trouble of unplugging the USB key (so, not much trouble).

    However I'd like to know:

    - What prompted this change?

    - Is it possible to open saved VEP 7 setups in VEP 6?

    Thank you.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hello Talino, 

    @Talino said:

    However I'd like to know:

    - What prompted this change?

    - Is it possible to open saved VEP 7 setups in VEP 6?

    - More and more users are working on a one-computer setup, and many of our existing users wanted additional licenses available separately. 

    - It is not possible to open VE Pro 7 projects in VE Pro 6 (only the other way around). 

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • T
    T

    I am using two macines, one running cubase and one running VEP (cf. signature). I installed VEP 7 on my server machine but on launching Cubase on the local machine the plugin says "incorrect version" when trying to connect. Does this mean that I have to pay another 45€ for a proper upgrade (bringing the total to 120€)?

    I must have missed something in the announcement email. Usually I would jump on those because I never thought I'd see ambiguous business practices from VSL.

    Upgrading from 4 to 5 was 40€.

    Upgrading from 5 to 6 was 80€.

    And this was for three licenses.

    Unless I'm wrong, in order to get the equivalent upgrade to 7, using the "Early Bird" offer, a customer would need to pay 165€ (75 + 45 + 45).

    How is any of this even remotely fair is beyond me.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hello Talino,

    @Another User said:

    Upgrading from 4 to 5 was 40€.

    Upgrading from 5 to 6 was 80€.

    And this was for three licenses.

    Unless I'm wrong, in order to get the equivalent upgrade to 7, using the "Early Bird" offer, a customer would need to pay 165€ (75 + 45 + 45).

    How is any of this even remotely fair is beyond me.

    I will not start a discussion about the term "fair", but a lot of effort is going into maintenance and development of our most complex software product, and we are offering upgrades every few years (VE Pro 4: 2008, VE PRO 5: 2011, VE PRO 6: 2016, VE Pro 7: 2019). 

    Adaptations to new OSs, new versions of all hosts and new plug-in formats require a lot of attention, and we are doing our best to meet our goals in terms of stability and reliability. 

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • W
    W

    While we're on license;

    I just downloaded and installed to two PC's, just like I've been running VEP 6. & opens fine on the DAW PC. When I try to open the server on the slave, it says no license found. Not sure what I'm missing. Any thoughts please. Thanks
  • M
    M
    last edited
    last edited

    @WALTER DELLINGER said:

    While we're on license;

    I just downloaded and installed to two PC's, just like I've been running VEP 6. & opens fine on the DAW PC. When I try to open the server on the slave, it says no license found. Not sure what I'm missing. Any thoughts please. Thanks

    Did you install the latest eLicenser Control Center on the slave, and download a VEP7 license to the key?
  • W
    W
    I did Martin. I did notice when I open the key on the slave, it reads Vienna Ensemble 6. Is it supposed to remain that way after upgrade, or should that change to 7?
  • PaulP
    VSL Team
    PaulP

    Hi Walter, 

    The VE Pro 7 license is displayed as VE PRo 7 license. 

    You have downloaded your license on the 3rd of April. 

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • W
    W
    I did download the Epic Orchestra to my DAW pc. That works fine. I then downloaded the Por 7 few days ago to my DAW pc and that works on the DAW pc fine. I then downloaded the VEP 7 to the slave pc. When I try to open the server on the slave, it says no license. I'm assuming that all the projects in VEP 6 that are synced together between my two pc's, should open fine after the update. I hope that's the case, right. I'm only using one pc as a slave. Any thoughts?
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Walter,

    You need a second license for VE Pro 7.

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • W
    W
    This got complicated. Can I go back to VEP 6?
  • PaulP
    VSL Team
    PaulP

    Hi Walter, 

    Yes, you can uninstall VE PRO 7 and roll back to VE Pro 6. 

    I know more complicated things than getting a second license...

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • W
    W
    Disappointment is a better word. I believe it would have been more appropriate to a least accommodate two computers with license before charging for the additional. I just have two pc's working together with many projects setup that way. I believed that one license would take care of the slave. That was the way I understood VEP 6, the license was just for the slave, not for the DAW pc, any more pc's on the network would require additional license.
  • bbeliusB
    bbeliusB

    That is still the case.
    If you run the VEP Host only on one computer you will only need one license.

    Ben@VSL | IT & Product Specialist
  • Dewdman42D
    Dewdman42D

    If you're only using one VEP server (on a slave machine)..and not running the actual VEP server on your DAW machine, then just move the VEP7 license to the dongle that is on your slave machine.  You should be good to go.

    I personally feel also that the license change should have included VEP local server on the daw machine + one more slave if desired.  I think a lot of people would dabble with that, myself included, but I can't justify spending more money for it, so VSL has taken that fun away from me in VEP7, and I'm not too happy about it either, but it is what it is...make due with one VEP server is probably fine these days for a lot of people, myself included.  So I will live with the reduced functionality.  VSL products are otherwise completely fabulous to use.
  • T
    T
    last edited
    last edited

    @Dewdman42 said:

    If you're only using one VEP server (on a slave machine)..and not running the actual VEP server on your DAW machine, then just move the VEP7 license to the dongle that is on your slave machine.  You should be good to go.

    That is incorrect. Please read Paul's confirmations above. This was the subject of my original post. Even if you only need one server computer, you still need a second license on the computer running your sequencer in order to be able to connect to that server. You can't connect to a VEP 7 server with a computer running a VEP 6 license.
  • Dewdman42D
    Dewdman42D
    last edited
    last edited

    @Dewdman42 said:

    If you're only using one VEP server (on a slave machine)..and not running the actual VEP server on your DAW machine, then just move the VEP7 license to the dongle that is on your slave machine.  You should be good to go.

    That is incorrect. Please read Paul's confirmations above. This was the subject of my original post. Even if you only need one server computer, you still need a second license on the computer running your sequencer in order to be able to connect to that server. You can't connect to a VEP 7 server with a computer running a VEP 6 license.

     

    No.  You only need a license where the servers are running.  You do not need a server running on your DAW machine unless you will host plugins there in addition to slave machines, then you would need another license.  The VEP plugin does not require a license.  
  • T
    T
    last edited
    last edited

    @Talino said:

    I am using two macines, one running cubase and one running VEP (cf. signature). I installed VEP 7 on my server machine but on launching Cubase on the local machine the plugin says "incorrect version" when trying to connect. Does this mean that I have to pay another 45€ for a proper upgrade (bringing the total to 120€)?

    That's correct.

    It was this reply that made me shell out for an additional license. I don't think Paul would have said I needed a second license for my master Cubase machine if it wasn't the case.
  • PaulP
    VSL Team
    PaulP

    Hi,

    You only need a license of VE Pro on every computer you are running a Vienna Ensemble Pro Server on. 

    Sorry for the confusion. Simply try it. 

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • T
    T
    last edited
    last edited

    @Paul said:

    Hi,

    You only need a license of VE Pro on every computer you are running a Vienna Ensemble Pro Server on. 

    Sorry for the confusion. Simply try it. 

    Best,
    Paul

    Excuse me Paul, but this is not what you wrote above. Please re-read my question. I specifically asked how many licenses I needed in order to run a VEP 7 server on a remote computer and accessing it through Cubase on a master computer. I wrote that I couldn't access the remote VEP server with my current VEP 6 software on my Cubase machine, and you replied that I needed a second VEP license in order to do that.

    When I replied that it wasn't fair, you explained that the new licensing policy is justified by the effort you guys put into R&D and updates. Fine, I thought. I didn't like what I had perceived as misleading marketing, but being a VSL user for years and a pretty solid advocate of your software I thought it was inevitable and purchased a second license.

    If this wasn't necessary, please let me know how I should access the remote server through the master computer without a VEP 7 license (am I supposed to just install VEP 7 in order to use the plugin, with no license?).

    Also, if the above is correct, I would be grateful if you could cancel my 2nd license and arrange for a refund. I have the serial numbers if you need them but I suppose you have access to my profile.