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  4. SY-Player / Strings bug

  • SY-Player / Strings bug

    T
    T

    Cubase 8.5, 64bit crashes ALWAYS, when setting up the player like shown and playing faster notes.


    Image
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Thanks for the info. Can you please send us the crash-dump file (location shown after the crash): support@vsl.co.at

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • T
    T

    Sorry, I wrote it misleading:

    It's thinks Windows, which shuts cubase:

    Name der fehlerhaften Anwendung: Cubase8.5.exe, Version: 8.5.30.192, Zeitstempel: 0x58ad9164
    Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.16299.492, Zeitstempel: 0x5c04cfa2
    Ausnahmecode: 0xe06d7363
    Fehleroffset: 0x00000000000450d8
    ID des fehlerhaften Prozesses: 0x84c
    Startzeit der fehlerhaften Anwendung: 0x01d419e617761f15
    Pfad der fehlerhaften Anwendung: C:\Program Files\Steinberg\Cubase 8.5\Cubase8.5.exe
    Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\KERNELBASE.dll
    Berichtskennung: 710986a5-e1f5-4b13-888a-035d20b66f3f
    Vollständiger Name des fehlerhaften Pakets:
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

    Thats what listened in the "Ereignisanzeige" (I'm too lazy to google the english word...now im curious...ah: Event Viewer!"

    Edit: I ran sfc/ scannow without results
  • PaulP
    VSL Team
    PaulP

    Hi, 

    But everything works when you play with our custom presets?

    Then I'd say a good workaround is to reset a loaded instrument and start building this way, over the weekend. 

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • T
    T

    Hi Paul,

    thanks for the reply.

    I will try it with the factory presets this evening.

    Is there a confirmation or am I the only one with that error?

     

    Regards

    T. Fischer
  • PaulP
    VSL Team
    PaulP

    Hi, 

    So far, you are the only one who reports this, but I didn't have access to a Win system to test. 

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • T
    T

    Hi,

    I tried it again with a factory preset: same result

    ALL legato and ALL long articulations (even tremolo) lead to a cubase crash when setting the delay a little bit higher (0.2 for example, leaving the other knobs untouched) and play fast notes.

    Different Instruments , reverb setting off, only one mic...
  • T
    T
    No one?
  • marnixM
    VSL Team
    marnixM

    Hi TFIS,

    Unfortunately I must confirm this bug and have already notified our developers of it - thanks for reporting!

    Best, Marnix
  • marnixM
    VSL Team
    marnixM

    Hi again TFIS,

    Our developers have already isolated the problem - a fix for this bug will be released with the next update.

    Thanks for reporting and for your patience!

    Best, Marnix