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  4. [SOLVED] Vienna Imperial Position Files not found

  • [SOLVED] Vienna Imperial Position Files not found

    D
    D

    I'm very excited about my purchase of the Vienna Imperial library today. I have installed it and used the Directory Manager to locate the folder (on my external RAID drive). 

    I have opened the instrument and selected the position (tried all three), and in each case I get: "The selected position file could not be found".

    Not sure why. The library has been installed and I can see the position files on my drive.

    I searched the forum and saw a similar issue posted three years ago, but no remedy was posted. Just a request for screenshots. Have I missed a step?
  • PaulP
    VSL Team
    PaulP

    Hi Paul, 

    I have answered your mail to support@vsl.co.at

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • D
    D

    Thanks.

    I have been able to successfully install the Vienna Imperial. Thanks for your help.