New Solos, Purchase Question

[Bill]

I own the Solo Strings and just purchased Violin 2. How do I go about receiving the Cello 2?

[LAJ]

You bought the wrong way ... but I think Paul will solve that 4 U. For anyone Else, who has already Solo Strings 1 ... here is the right way to receive the Cello free ... Put both in the basket. One will appear with 0 €. (Maybe I should add that I purchased here on the Vienna Website. So, I have no idea, if it works the same at the retailers like Bestservice, ILIO etc. ) BR Lars

[Bill]

Thanks Lars. I've writen to sales, and awaiting reply.

[Dietz]

Please take into account that it's a public holiday in Austria today. :-) 

Kind regards,

[alandistro]

I wish this offer (buy one get one free) was extended to Super Package owners, I literally just bought the standard Super Package seven days ago. As these appear to be standard articulations (not extended), I assume they'll be added to the standard Super very soon with little or no additional cost to that bundle.

[Bill]

Thanks Dietz, I thought that might be the case. 🍸

[Paul]

Hi alandistro,

New instruments are always added to existing bundles after the introduction period. Of course this will also affect the price of the bundle.

To take advantage of this special introductory offer, one idea is to upgrade Solo Strings I to FULL Library and get the Solo Cello for free.

Alternatively, you can wait until December 1st and then take advantage of our Complementary Discounts.
=> On December 1st (when the 2 solo strings have been added to the Super Package), add the Super Package Standard to your basket again, and you will get the best price for the upgrade to the status quo of the product, completing your Super Package with everything that was not available at the time you purchased (including bundle savings.

Hope that helps! For specific questions, feel free to contact sales@vsl.co.at anytime.

Best,
Paul

[Bill]

Hi Paul,

Can you  help with my issue?

[Paul]

Hi Bill, 

I thought you´d simply contact sales@vsl.co.at, like with all special requests... I´ll look into it right away. 

EDIT: Done!

Best, 
Paul

[Bill]

Thank you! Downloading now...

[alandistro]

@Paul said:

Hi alandistro,

...On December 1st (when the 2 solo strings have been added to the Super Package), add the Super Package Standard to your basket again, and you will get the best price for the upgrade to the status quo of the product, completing your Super Package with everything that was not available at the time you purchased (including bundle savings....

Thank Paul, I didn't know that's how it worked, that sounds great, will do.

[plowman]

"...it's a public holiday in Austria today."

Exactly! It's Free Solo Cello Day!

[Paul]

@plowman said:

"...it's a public holiday in Austria today."

Exactly! It's Free Solo Cello Day!

🎉🎉🎉

[Cyril Blanc]

Hello Paul

I have bought Solo Violin 2 and Solo Cello 2, will I receive a mail when Solo Violin 2 will be availlable ?

Best

 

Cyril

[Paul]

Hello Cyril, 

You will be the one person that I contact directly. Promise. 

Best, 
Paul

[Cyril Blanc]

Hello Paul

Many thanks, you are so kind with me 😃

Do you have any idea of the target date ?

Best

Cyril

[Paul]

Hi Cyril, 

Likewise 😊

No idea about the target date, we´re working on it with high pressure to provide you with a high-quality product, as always. Hopefully soon!

Best, 
Paul

[MMKA]

You are really a nice company😃...

[Bill]

Solo Violin 2 is now poasted! 🎵

[Cyril Blanc]

Many thanks