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  4. New Solos, Purchase Question
  • LAJL
    LAJL
    You bought the wrong way ... but I think Paul will solve that 4 U. For anyone Else, who has already Solo Strings 1 ... here is the right way to receive the Cello free ... Put both in the basket. One will appear with 0 €. (Maybe I should add that I purchased here on the Vienna Website. So, I have no idea, if it works the same at the retailers like Bestservice, ILIO etc. ) BR Lars
  • BillB
    BillB

    Thanks Lars. I've writen to sales, and awaiting reply.

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • DietzD
    VSL Team
    DietzD

    Please take into account that it's a public holiday in Austria today. :-) 

    Kind regards,

    /Dietz - Vienna Symphonic Library
  • A
    A

    I wish this offer (buy one get one free) was extended to Super Package owners, I literally just bought the standard Super Package seven days ago. As these appear to be standard articulations (not extended), I assume they'll be added to the standard Super very soon with little or no additional cost to that bundle.
  • BillB
    BillB
    last edited
    last edited

    Thanks Dietz, I thought that might be the case. 🍸

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi alandistro,

    New instruments are always added to existing bundles after the introduction period. Of course this will also affect the price of the bundle.

    To take advantage of this special introductory offer, one idea is to upgrade Solo Strings I to FULL Library and get the Solo Cello for free.

    Alternatively, you can wait until December 1st and then take advantage of our Complementary Discounts.
    => On December 1st (when the 2 solo strings have been added to the Super Package), add the Super Package Standard to your basket again, and you will get the best price for the upgrade to the status quo of the product, completing your Super Package with everything that was not available at the time you purchased (including bundle savings.

    Hope that helps! For specific questions, feel free to contact sales@vsl.co.at anytime.

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • BillB
    BillB

    Hi Paul,

    Can you  help with my issue?

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • PaulP
    VSL Team
    PaulP

    Hi Bill, 

    I thought you´d simply contact sales@vsl.co.at, like with all special requests... I´ll look into it right away. 

    EDIT: Done!

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • BillB
    BillB

    Thank you! Downloading now...

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • A
    A
    last edited
    last edited

    @Paul said:

    Hi alandistro,

    ...On December 1st (when the 2 solo strings have been added to the Super Package), add the Super Package Standard to your basket again, and you will get the best price for the upgrade to the status quo of the product, completing your Super Package with everything that was not available at the time you purchased (including bundle savings....

    Thank Paul, I didn't know that's how it worked, that sounds great, will do.
  • P
    P

    "...it's a public holiday in Austria today."

    Exactly! It's Free Solo Cello Day!
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    @plowman said:

    "...it's a public holiday in Austria today."

    Exactly! It's Free Solo Cello Day!

    🎉🎉🎉

    Paul Kopf Head of Product Marketing, Social Media and Support
  • Cyril BlancC
    Cyril BlancC

    Hello Paul

    I have bought Solo Violin 2 and Solo Cello 2, will I receive a mail when Solo Violin 2 will be availlable ?

    Best

     

    Cyril
  • PaulP
    VSL Team
    PaulP

    Hello Cyril, 

    You will be the one person that I contact directly. Promise. 

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • Cyril BlancC
    Cyril BlancC
    last edited
    last edited

    Hello Paul

    Many thanks, you are so kind with me 😃

    Do you have any idea of the target date ?

    Best

    Cyril
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Cyril, 

    Likewise 😊

    No idea about the target date, we´re working on it with high pressure to provide you with a high-quality product, as always. Hopefully soon!

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M
    last edited
    last edited

    You are really a nice company😃...
  • BillB
    BillB
    last edited
    last edited

    Solo Violin 2 is now poasted! 🎵

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • Cyril BlancC
    Cyril BlancC

    Many thanks
  • P
    P

    Paul, on Ilio's site on the Solo Violin page, it says the following directly below the price and "Standard Library":  

    The Standard Library consists of essential articulations. The Full Library includes the Standard Library with additional articulations (usually 2-3 times more). Vienna Symphonic Library's greatest potential is achieved using the Full Libraries. You may purchase the Full Library, or upgrade to the Full Library after purchasing the Standard Library. Your price may be reduced after placing your order depending on other Vienna purchases.

    I know this is boilerplate text, but it might confuse people into thinking there's more to come or an alternate, "complete" version of Solo Violin and Cello 2.