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  • [SOLVED] VEP sometimes hangs on load

    Setup: 

    Main Mac - running Digital Performer 9.1 and with an orchestral template running 12 instances of the VEP MAS stub plug-in (latest version 5.4 14074)

    2 Secondary Windows 10 PC's - running VEP Server 64-bit with lots of instances of Kontakt. I put the VEP metaframe file into the startup items, so that when I turn the Windows PC's on, they automatically launch VEP Server and start loading all their samples. The only plug-in in use within VEP is Kontakt 5 (latest version) and that is running as a 64-bit VST. 

    The problem:

    4 out of 5 times, this all works perfectly.

    1 out of 5 times, when I boot up the Windows PC's, VEP Server 64-bit launches, and the main window comes up (the smaller window that normally has the list of all my instances), and I see the overlay with the spinning ball that says "Loading data, please wait..." -- however -- it never loads. None of my instances ever show up, and even if I wait hours (!!) it never budges.

    I can always fix it by quitting VEP Server and relaunching it, and it always loads fine on the next launch. Or I can reboot the computer, which will then auto-launch the VEP metaframe and, as stated above, 4/5 of the time it launches fine.

    But why does it hang 1 out of 5 times??

    How can I troubleshoot this?


  • Bump. No reply on this? This still happens to me regularly.

    I know that, since the writing of this post, VEP6 has been released. I have bought it, but not installed it yet, because I'm in the middle of a major project and don't want to risk it. Was the cause of this ever identified? Might it be fixed in VEP6?

    It frustrates me regularly in VEP5.


  • Same problem here on Windows7. I gave up the try to start automatically with the project after boot, but nonetheless it hangs sometimes on load. But since i have upgradet to VEP6 it sadly seems to hang even more times.


  • That's very frustrating to know it might be worse in v6. I was already hesitant about upgrading mid-project, and now I'm definitely not going to upgrade until the project is over and I can risk the downtime.

    Since this thread received no reply, I've just sent it on to VSL support. Hopefully they will help.


  • last edited
    last edited

    @ddas said:

    Setup: 

    Main Mac - running Digital Performer 9.1 and with an orchestral template running 12 instances of the VEP MAS stub plug-in (latest version 5.4 14074)

    2 Secondary Windows 10 PC's - running VEP Server 64-bit with lots of instances of Kontakt. I put the VEP metaframe file into the startup items, so that when I turn the Windows PC's on, they automatically launch VEP Server and start loading all their samples. The only plug-in in use within VEP is Kontakt 5 (latest version) and that is running as a 64-bit VST. 

    The problem:

    4 out of 5 times, this all works perfectly.

    1 out of 5 times, when I boot up the Windows PC's, VEP Server 64-bit launches, and the main window comes up (the smaller window that normally has the list of all my instances), and I see the overlay with the spinning ball that says "Loading data, please wait..." -- however -- it never loads. None of my instances ever show up, and even if I wait hours (!!) it never budges.

    I can always fix it by quitting VEP Server and relaunching it, and it always loads fine on the next launch. Or I can reboot the computer, which will then auto-launch the VEP metaframe and, as stated above, 4/5 of the time it launches fine.

    But why does it hang 1 out of 5 times??

    How can I troubleshoot this?

     

    Is this possibly related to the dreaded hangs on first load on Monday Mornings?


  • Since the last update it seems that VEPro6 works fine. About a week i have no more crashes on dayly loads.

    I have yet not tried to autoload it with win-startup. Will do that after a time. So that i can be shure about the normally startup.


  • last edited
    last edited

    @beatbert said:

    Since the last update it seems that VEPro6 works fine. About a week i have no more crashes on dayly loads.

    I have yet not tried to autoload it with win-startup. Will do that after a time. So that i can be shure about the normally startup.

    I heard back directly from VSL's tech support that they believe they have fixed this bug in VE Pro 6. So hopefully it's gone. I haven't updated myself yet, but I will soon.