Hello Dave!

I'm not sure what you have downloaded and where from. The sound sets you have mentioned are not provided by us, but are in fact old versions of our sound sets that come with Sibelius. The latest versions of our sound sets and of our House Style get installed to the correct folders automatically, if you run the VSL Soundset Installer. It can be downloaded here:
https://www.vsl.co.at/en/MyDownloads/Notation_Related

Best regards,
Andi

Hi Andi,
     The link you referenced is exactly the one that I installed which resulted in the issues that I have.  I installed that extra file to try to get the Special Edition 4 Choirs to work properly.  It enabled the choirs to work but I still don't get the proper articulations which I presume is due to the missing VSL House Style.  

In short, the installer didn't work as advertised.  I'm happy to remove the soundset intallation and added VE Choir files and start from scratch, but I'm fairly certain that I'll end up right back where I started.

Dave

Hello Dave!

I was able to reproduce your problem now. Sibelius changed their version number system which seems not to be compatible with our installer anymore. We will make an update as soon as possible. In the meantime, please reinstall Sibelius 8.x and run the Soundset Installer again. You can then upgrade to Sibelius 2018.1. The sound sets and house style will stay intact after the upgrade.

If you don't have access to Sibelius 8.x anymore, please let me know and I will send you the sound sets and House Style for manual installation.

I'd also like to mention that the VE Choir sound set is made for our Vienna Choir and other voice instrument collections and single instruments. It doesn't work with the Special Edition choir. You will need the sound set "VE Special Edition PLUS".

Best regards,
Andi

Hi Andi,

That was quick work.  Thanks!

After some quick searching, it doesn't look like I'm able to revert to Sibelius 8.x through the Avid Application Manager, so it appears I will have to install the sound sets and house style manually.  Please send those along with the info on where to put them.  I know where the sound set files are, but haven't yet figured out where the house style files are.

Thanks again!

Sincerely,
Dave

Hello Dave!

I have sent you a mail with the requested files.

Best regards,
Andi

Hi Andi,
     Unfortunately, I don't see the email in my inbox or in my spam folder.  Can you resend?

Thanks,
Dave

Hello Dave!

I resent the mail with a renamed attachment. Maybe the spam filter of your provider didn't like the original name of the attachment.

Best,
Andi

Hello Philip!

All the mails I have sent since yesterday came back to me. Could it be that your mailbox is full or that you don't allow attachments? Do you have a different mail address I can send the files to? If you don't want to post your mail address here, you can write to support@vsl.co.at referencing this forum thread.

Best,
Andi

I sent an email with an alternate email address to attempt to send the files to.

Thanks!
Dave

Hello Dave!

I have resent it to your other email address.

Best,
Andi

The files worked like a charm.  Thanks, Andi!

Sincerely,
Dave