Hi,
Are you logged in with your registered email address?
Best,
Paul
Paul Kopf Product Manager VSL
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Hi,
Are you logged in with your registered email address?
Best,
Paul
Yes. Can anyone help please ???? Is there any support for this?
Hi,
Please send me a screenshot that shows MyVSL and also shows that you are logged in, I´ll check right away: support@vsl.co.at
Most common mistake: Registering ANOTHER account with a different email without any products.... and then of course there are no products available for this account....
Best,
Paul
@DaytonGlobalEnterprisesInc said:
Thanks but (in order to "drag it) ... where exactly is the Directory File Manager . Offhand I don't see any dropdowns with that tag (expecting it to be under MyVSL) ....
It is an application that seems to get installed with Vienna. On a Mac it is in Applications>Vienna Instruments
I found the answer to my original question. You need to update Vienna Instruments in order for the directory manager to work, something which wasn't very clear from the error maessage I got, which was purely:
More recent version of Directory Manager is needed to apply this update.
I did not realise form that I had to update Vienna Instruments.
Drag it in the directory manager
Hi I am having problems with the updates as well. Dragging does nothing. It just shows a circle with a bar across it. Opening it does nothing.....ie choosing the program via the browser when double clicking.
I am doing this on a PC - I can't see how it is supposed to work.
Hi Bernhard,
Did you activate your licenses in the iLok License Manager yet?
Here is more information for you regarding license management.
Our FREE INSTRUMENTS cannot be stored in the cloud, you have to choose between machine-based licensing or ilok Keys.
Best,
Paul