Vienna Symphonic Library Forum
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  • OK but I bought MIR month ago when the Koncerthaus was available with every MIr purchase. Now, I dont see download files for Koncerthaus on my account. I have copy of install on my disk but if I need to download it again I must buy it? Please fix it, customers who bought MIR before this change should access this roompack for free. Thank you


  • You don't have to buy anything you own already, don't despair. :-) RoomPack 1's license has been detached from the global MIR Pro license, that's all.

    Kind regards,


    /Dietz - Vienna Symphonic Library
  • So from where I can download it? By pressing the Try button? thank you


  • The old Konzerthaus downloadfiles for existing users of MIR PRO will be available again on Mai 1st. (when the offer period is over)

    At the moment only the new files which need the "Konzerthaus Roompack license" are online.

    If you need the download files before Mai 1st just send a request to our support team.

    best

    Herb


  • Thank you Herb for clarification [:)]


  • Trying to demo MIR Pro. Installed MIR, the trial Roompack and the trial Roompack 1. Also downloaded the trial licenses for MIR and RP1 to my eLicenser. Set the room pack directory in MIR preferences. MIR continues to complain that I have no licensed roompacks installed when I attempt to select a venue with the plugin in Logic X. Things appear to work properly if I invoke MIR from VEP5. Is there a Logic X issue? UPDATE After using MIR in VEP5 standalone mode, I closed VEP and reopened Logic and the MIR plugin found the venues fine. Seems to be some sort of initialization buglet. No big deal - FYI

  • Thanks for reporting, and sorry for any confusion this issue caused. I will ask VSL software engineers to look into it ASAP.

    Kind regards,


    /Dietz - Vienna Symphonic Library
  • Hi: I am attempting download the libraries to try Vienna MIR Pro, but when I launch the Download Manager application and I open one of the files for downloading, the program gives me an error and I can not do any download. Any solution? Greetings

  • Hello AKAPON, 

    Please send some screenshots (also of the error message) and a short description of your setup to , we´ll take a look. 

    Best, 

    Paul


    Paul Kopf Product Manager VSL
  • Hi: I changed the folder to save downloads and now works fine download manager. Greetings.