Dear VSL Team,
I've looked on the forum for this, but could not find an answer so I'm posting this to see what can be done.
When I try to load the "14s TTB-mu legato" VSL SE patch in VI PRO I get an "eLicenser Control - Error" box that pops up and says, "The key could not be identified. The format of the key is invalid." I click ok, and then get another pop-up box that says, "Error accessing eLicenser USB dongle."
I thought this was a dongle issue, but the patch loads up WITHOUT ERROR in standard VI, but ALWAYS RETURNS a "eLicenser Control - Error" in VI PRO. Dongle memory has been cleared and the database has been updated through the eLicenser Control Center, but this has had no effect on the problem.
Also, it gives the error in both the 32 and 64 bit versions of VI PRO.
Windows 7 Ultimate 64-bit
Intel Core2 Quad
5 250GB 7200RPM SATAII HDDs
eLicenser Control Center 188.8.131.528
VI PRO 1.1.7553