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  • [SOLVED] flugelhorn download: wrong link to download?!

     Hello,

    after buying the Vienna instrument pro when I want to access to the Flugelhorn,In my list of download files:

    the file "Flugelhorn.vsldl (for the Vienna Downloadmanager) "3 Kb:  when I click the button download the link want to save the file:

    Vienna Download Manager (OS X 10.5 or higher) build 6812 17Mb

    so I can't download the 3kb file?!

    can you corect the link please?

    best regards


  • Hi.

    Same here. Very annoying (especially for an introductory offer...)

    Please fix the link. Thanks.


  •  Sorry, we've uploaded a new downloadmanager version tonight, and it seems that the new files are linked incorrectly now.

    We'll fix this asap.

    best

    Herb


  • HI....I seem to be having the same problem....looking forward to having the links straightend out...


  • It seems that our Web Team is not online any more (its 2:30 AM here).

    It will be fixed in a few hours.

    thanks for your patience

    Herb


  • The issue seems to have been fixed. I'm downloading the Flugelhorn right now.

    Cheers.


  • Yes, we fixed the bad links in the meantime - our apologies for the inconvenience!

     

    Best, Marnix


  • Was considering buying VSL, but the Flugel horn Demo content says the Licence is required, I have authorised the Player and used all codes sent to my user area/email for use... Ive installed thousands of products in my time, I don't think I am doing anything wrong, I simply have no "demo licence for the Flugelhorn Data" to accompany the VI Pro that I have successfully installed can open but cant use as its has no data to access. Or as suggested the Links are wrong and thus The Data I do have needs a licence... Im guessing the demo data is different.. How do I retify this embarrising mistake by Vienna Instruments (not a confidence builder....) I cant seem to access any alternative link??

  •  Hi GAVGAVGAV,

    there is no demo download for the flugelhorn content, the demo is just for the VI PRO software.

    best

    Herb


  • Its says free flugelhorn demo and also sends a link to the flugelhorn files which I have downloaded via the link that it gives... On trying to install its asks for Licence VI 77 Why would I get a link for the content...if I cant use it I dont see any reason to give me a demo of the VI Pro player If I have nothing to demo it with?? I could understand if it was just a demo for current VI Player users... But then why does it say free flugelhorn, and why can I download it if that is not the case??? WHo is the "free flugelhorn demo" aimed at in that case.. I would say its a good idea for an introduction to VI?? Am I the only person who has seen this and thought great I can demo VI with a bit of content to see if I will purchase a package?? Thanks Gav

  • last edited
    last edited

    Hello GAVGAVGAV,

    I understand your point.

    This is the message you get when ordering a VI PRO demo license:

    Please make sure that you have the latest eLicenser License Control Center installed
    http://www.elicenser.net/en/latest_downloads.html
    Launch the eLicenser Control Center, click on the button "Enter Activation Code" and paste your Activation Code into the dialog.

    @Another User said:

    Please download the latest VIENNA SOFTWARE and MANUALS here:
    http://vsl.co.at/en/68/428/1093.vsl
    and find VIDEO TUTORIALS available here:
    http://vsl.co.at/en/68/141/1524/162/1244.vsl

    I agree that the link you find in the User Area of the VI PRO software (that points to the free download flugelhorn) can be misleading for everybody who is testing VI PRO right now - but then again, this special offer only lasts until the 15th of september....

    Thanks for your understanding!

    Best,

    Paul


    Paul Kopf Product Manager VSL