Vienna Symphonic Library Forum
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  • Failure to update user profile and order information

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    last edited

    I just made a purchase and realized that there is a mistake of my address under the user profile section.

    I tried to update it but the only thing I get is an error message.

    Please advise me what I should do to correct the order info (I have emailed support@vsl.co.at) and the info in my profile.

    And is there a way to track the delivery status?

    steve.


  • welcome entyng,

    as far as i can see your address updated correctly and a notification about this has been sent to our distributor yesterday evening (european time) - so assumably they will ship the ordered products today (US time)

    christian


    and remember: only a CRAY can run an endless loop in just three seconds.
  • Thank you very much Christian, all is running well now.