welcome jonfan,
i'd assume one of 2reasons for the issue:
- you are running XP SP2 and do not allow popups (a yellow information bar on the top should appear asking to *allow popups from this site*) or you have installed any other popup blocker
- you are using an updated internet explorer which does not allow to run activeX controls due to a patent issue (you need some associated player for the mp3s like quicktime, mediaplayer ect) and you have to confirm to *activate this element* or you don't allow to run activeX controls at all
christian

as an example here is a link to an mp3 - please rightclick (win) or ctrl+click(mac) and select *save as* to download the file and play the downloaded file in your preferred audio application. let me know if it plays ...

It could also be that you're using Firefox like me.
Those web pages uses non-standard HTML tags. Firefox has no trouble with web pages following the standard, so other web pages with mp3 samples are still viewable.
You should still be able to download the demos as mp3 files, though.

@Another User said:

Those web pages uses non-standard HTML tags

nliberg, could you please elaborate which tag(s) you are referring to? in case you think of the <embed> i have to mention it is the only reliable method for netscape 4.x to play media files, although it never became an HTML standard tag. all browsers claim to interprete it - please let me know if there are some details we've overlooked ... it will be no problem to change something to archive better compatibility
christian

@cm said:

nliberg, could you please elaborate which tag(s) you are referring to? in case you think of the <embed> i have to mention it is the only reliable method for netscape 4.x to play media files, although it never became an HTML standard tag. all browsers claim to interprete it - please let me know if there are some details we've overlooked ... it will be no problem to change something to archive better compatibility
christian

Hi Christian,
thanks for the interest. Yes it was the <embed> tag I was refering to. The standard solution is to wrap the non-standard <embed> tag inside a standard <object> tag. Please see this page. In windows Firefox won't show the media player unless you use the <object> tag. If you install quicktime it seems to work as it is though.

Best regards,
Nils

thank's for your suggestion - i've almost forgot about this to be good practice. our players should be updated within a day or two.
christian

Hi Nils,

Please check if it works now.

Thanks, Rainer.

@rhalanek said:

Hi Nils,
Please check if it works now.
Thanks, Rainer.

No unfortunately it still doesn't work (at least not without a quicktime plugin).
Sorry, but I don't know if my advice was completely correct (although it probably didn't hurt). It seems that Firefox recognizes the <embed> tag but it wants to have the type of the media specified as type="application/x-mplayer2" where you currently use type=audio/mpeg. I tried downloaded a local copy of a demo page and changed this myself and then it worked.

Nils

@Another User said:

wants to have the type of the media specified as type="application/x-mplayer2"

unfortunately this will be no solution - otherwise we'd force mac users to use media player, nothing they would be very fond of i'd assume ...
TBC, christian

Hi,
Has any solution been found for this problem? I'd really like to hear the demos as I am considering purchasing the product. I'm trying it with IE6.02 and Firefox on XP SP2.

Any help would be greatly appreciated.

Thanks.

Harold

@bottha said:

Hi,
Has any solution been found for this problem? I'd really like to hear the demos as I am considering purchasing the product. I'm trying it with IE6.02 and Firefox on XP SP2.

Any help would be greatly appreciated.

Thanks.
Harold

Hi Harold,
try pressing the 'Download MP3' link (or install a quicktime plugin) and I think you will be able to hear the demos.

Nils

Thanks for the quick response, Nils.
After having downloaded Quicktime, I remain unable to hear the demos.
Also, I do not see a "Download mp3" link. Just to be certain we're on the same page, here's what I'm looking at:
http://www.vsl.co.at/en-us/67/4587/4588.vsl

Thanks.

-Harold

bottha, the problem might be you have some kind of popup-blocker (set this in your browser or via some extra application or toolbar) - please allow popups for vsl.co.at (possibly also/instead www.vsl.co.at)
clicking on the *OPEN* button should give you a new window with further information, a player and links
christian

Hi Harold,
like Christian said, please check that you're not blocking popups. Also make sure that javascript is enabled.
When clicking the 'Open' buttons you should see something like this popup.

Nils

Thanks again for the help.

Unfortunately for me, I still am unable to hear the demos. I don't have popup blocking on. Can you tell me how I can be sure that Javascript is enabled? In IE, Tools-->Internet Options Advanced Tab, Use Java is checked. Does that mean that Javascript is also enabled?

Luckily for me I have access to a computer where I can hear the demos. Just not at home. Oddly, the two machines were both set up by me and are very similar.

I figured that you guys would want to know about this.

-Harold

bottha, java is not javascript (the first is an extension to process some embedded programs called applets, the second is a scriptlanguage interpreted by the browser)
- does the popup even open or not?
- if yes, the problem is in the settings how to play sounds in websites
- if no, you should check the tab data protection (hopefully that's the wording, because i just don't have an english system here)

there is a checkbox on this tab "block popups" and a button for advanced settings. whereas is it basically a good idea to have popups blocked, you should have checked "show information bar when a popup is blocked" and look if *.vsl.co.at is listed as site for wich popups are allowed

christian